In the digital age, email marketing has become a crucial tool for businesses to reach out to their customers. One platform that has made a significant impact in this field is Mailchimp. Known for its user-friendly interface and robust features, Mailchimp has become a go-to solution for businesses of all sizes. In this article, we will delve into the background of Mailchimp, its founders, its revenue, and more.

Background of Mailchimp

Founded in 2001, Mailchimp started as a side project by Ben Chestnut and Dan Kurzius. The duo initially ran a web design agency, but they noticed a recurring need among their clients for a simple and effective way to send emails to their customers. This led to the creation of Mailchimp, a platform designed to make email marketing easy and accessible for businesses.

The Founders: Ben Chestnut and Dan Kurzius

Ben Chestnut, the CEO of Mailchimp, has a background in industrial design, while Dan Kurzius, the Chief Customer Officer, has experience in media and advertising. Their combined skills and experiences have been instrumental in shaping Mailchimp into the successful platform it is today. Despite numerous acquisition offers, they have remained independent, focusing on growing their company organically.

Mailchimp’s Revenue Growth

Mailchimp has experienced significant revenue growth since its inception. In 2016, the company reported a revenue of $400 million. By 2019, this figure had grown to $700 million, demonstrating the platform’s increasing popularity. Mailchimp’s revenue growth can be attributed to its continuous innovation and commitment to providing value to its users.

Mailchimp’s Business Model

Mailchimp operates on a freemium business model. This means that users can access basic features for free, but they need to pay for advanced features or larger subscriber lists. This model has proven successful for Mailchimp, attracting a wide range of users from small businesses to large corporations.

Notable Features of Mailchimp

Mailchimp offers a variety of features that make it a powerful email marketing tool. These include email automation, audience segmentation, performance tracking, and integrations with other platforms like Shopify and WordPress. Additionally, Mailchimp also provides resources and tutorials to help users maximize their email marketing efforts.

Mailchimp’s Impact on Email Marketing

Mailchimp has played a significant role in democratizing email marketing. By providing an affordable and user-friendly platform, it has enabled businesses of all sizes to connect with their customers in a meaningful way. Furthermore, Mailchimp’s focus on innovation and customer service has set a high standard in the industry.

In conclusion, Mailchimp’s success story is a testament to the power of identifying a market need and providing a solution that is both effective and user-friendly. Its founders, Ben Chestnut and Dan Kurzius, have built a platform that has not only revolutionized email marketing but also empowered businesses to reach their customers in new and engaging ways. As Mailchimp continues to innovate and grow, it will undoubtedly remain a key player in the digital marketing landscape.


Alex likes to write about anything related to technology, marketing and gadgets. He sometimes reviews the latest tech and also writes on other blogs.